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How to use the new Twitter feature in MultiMailer 2013

The email marketing software SamLogic MultiMailer 2013 has a new feature that you can use to publish Twitter messages (tweets) directly from the program. So when you send out a newsletter, you can inform on Twitter about it at the same time. You use the Twitter feature in MultiMailer by selecting the menu option File – Twitter. This opens the following dialog:

Web links in Twitter messages can be automatically shortened. You can choose to use the bit.ly service to shorten the links or let Twitter to shorten the link when the message is received. If you wish to use the bit.ly service, check the box Use bit.ly to shorten URLs in the Send message to Twitter dialog (see image above).

You can continuously see the length of your Twitter message while writing so you can make sure not to exceed the maximum limit of 140 characters in a tweet. To enter the username and the password for your Twitter account, press the Change button.

More use of social media
You can also add a Twitter icon to your newsletter, so if your customer clicks on it, he/she goes directly to your Twitter page. Check out our video about how to add support for social media in MultiMailer.

Related information
> Social media in MultiMailer
> New features in SamLogic MultiMailer 2013

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Full Unicode support for creating newsletters in MultiMailer 2013

We have updated our email marketing tool MultiMailer 2013 so it now has a full support for Unicode (UTF-8) when you create and send out newsletters. That means that you can write and send newsletters in any language and with any character whatsoever, Chinese, Japanese, Thai, Russian, Arabic, Hebrew etc. Of course that MultiMailer 2013 also supports Western languages​such as English, German, French, Spanish, Greek, Italian and so on.


The image above shows a Thai newsletter displayed in MultiMailer.

Unicode
Unicode is a standard that handles all characters in all the world’s writing systems. The good thing with Unicode is that all characters can be displayed in any language or country regardless of what language your computer operating system is set to. This is not the case if you use a language-specific character set. In this case the recipient must have the same character system installed otherwise the characters are not displayed correctly. With Unicode, you do not have this problem.

Chinese text in USA
If you for example want to create a newsletter in Chinese and send it to email recipients in the US using American Windows, you can fix this easily by using the Unicode (UTF-8) character set. The newsletter will be displayed in Chinese for your receivers even if they do not use Chinese Windows.

Select Unicode (UTF-8) in MultiMailer
To create or send out a newsletter that uses Unicode, you have to set it in MultiMailer. To do this, follow these steps:

1. Start MultiMailer
2. Select from the menu Settings – Options
3. Select the tab Language
4. In the drop-down menu E-mail character set select “Unicode (UTF-8) – [utf-8]”
5. Close the dialog


In the picture above, the e-mail character set Unicode (UTF-8) is selected.

If you create your newsletter with a different HTML editor than MultiMailer, make sure that it is set to Unicode (UTF-8).

Full Unicode support even for sender’s name
Besides the advantage of creating newsletters with Unicode in MultiMailer, you can also use Unicode’s characters for the sender’s name. That means that you can enter a name of your newsletter sender in e.g. Chinese, Arabic or Thai. It will display correctly for your recipients regardless the language version of Windows they use.


Even sender’s name has now full support for Unicode. In the example above, the sender’s name is written in Thai.

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SamLogic MultiMailer 2013 has now been released

SamLogic MultiMailer 2013

We have now released a new version of our newsletter tool SamLogic MultiMailer. Some new features in the latest version are:

SamLogic MultiMailer 2013 – New Features
– Full support for Microsoft Windows 8 and Microsoft Windows 8.1.
– Better support for international characters. Unicode is now fully supported.
– Support for Twitter. You can now send tweets directly from MultiMailer.
– Support for Dropbox and SkyDrive.
– Support Outlook 2013 and Excel 2013.
– Better support for smartphones and tablet computers.
– New statistics & analysis functions. You can now see when newsletters are opened.
– A new powerful filtering function in the Statistics tab.
– Better handling of e-mail bounces.

More Information
A more detailed description of the new features are available on this webpage:
> SamLogic MultiMailer 2013 – News

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What is the open rate for my newsletter?

In our e-mail tool MultiMailer 2012 it is possible to see the open rate for a newsletter (or another type of e-mail) that has been sent to the contacts in your mailing list / contact list. An open rate is the number of contacts that open the e-mail compared with the number of e-mails that were sent, and is often expressed as a percentage.

In MultiMailer 2012 you can also view information about your newsletter’s click-through rate (CTR). The click-through rate (also called click rate) is the number of recipients who clicked on one or more links in the e-mail compared with the number of opened e-mails. Also this is often expressed as a percentage.

Open rate and click-through rate reported in various ways
The open rate and click-through rate for newsletters are reported in various ways in MultiMailer. You can for example view the information in graphical charts (diagrams) in the program or let the program create a detailed report for you, which can be viewed in for example Microsoft Excel.

Video tip – What is the open rate for my newsletter?
In this short video tip we will show how to use the chart functions in MultiMailer to view information about open and click-through rates. The tip video also shows how to compare different e-mail deliveries with each other, so you can compare the number of opens and clicks between different mailings.

The video is best viewed in a quality of 480p. You can change the quality of the video by clicking on the symbol shown to the right in the video window (when video is playing). You can also view the video directly on YouTube.

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MultiMailer 2012: Facebook, Twitter & Google+ in your Newsletter

In MultiMailer 2012 you can add clickable ready-to-use logotypes for Facebook, Twitter and Google+ (Google plus) to your e-mail newsletter. When a newsletter reader clicks on the logotype, the corresponding page on Facebook, Twitter or Google+ is opened in his/her web browser.

Easy to add via MultiMailer’s Newsletter Wizard
You can use the newsletter wizard in MultiMailer to add social media logotypes to your newsletter. The logotypes are placed in the bottom right of your newsletter. You can choose which social media you want to support. Currently logotypes for Facebook, Twitter and Google+ are included in the newsletter wizard, but we will add more in the near future.

Who clicks on the social media logotypes in your newsletter?
In MultiMailer 2012 you can see who of your contacts that clicks on which logotype in your newsletter. So you will always know who visits your social media pages via the newsletter.

More information
You can read more about the social media functions in MultiMailer on this page:

> Social media in a Newsletter: Support for Facebook, Twitter and Google+

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MultiMailer 2012: Statistics & analysis of newsletter deliveries

In the new MultiMailer 2012 there are many powerful functions for statistics and analysis of (e-mail) newsletter deliveries included. With these functions you can for example:

– See how many of your delivered newsletters get opened
– See who of your contacts opens the newsletter that you mailed
– See who clicks on the links in your newsletter
– See which links get the most clicks

View the information directly in the program
Information about opens, clicks, etc. can be viewed directly in the program. For example, in the mailing list in MultiMailer every contact that have opened a newsletter, or clicked on a link in the newsletter, obtains a special graphical symbol (as seen in the picture to the right). So you can in an easy way see who opens your newsletter and who clicks on the links in the newsletter. If you need even more information, you can also see which links in the newsletter the contact clicked on!

Charts
Via different types of charts (for example a pie chart) you can view information about the number of opens and clicks. Statistical data like this can also be viewed in a table.

Easy to send a follow-up e-mail
It is easy to send a follow-up e-mail to those contacts that opened your previous newsletter, or clicked on the newsletter’s links. This will make your newsletter campaigns more effective, because you will know what your customers are interested in and you can response to this in a proper way, and in the right time.

Export the information to other programs
All this information can be exported from MultiMailer, and imported to other programs (for example CRM systems and databases). MultiMailer can also create detailed reports that can be viewed directly, for example in Microsoft Excel.

What is the trend?
With the statistics and analysis functions in MultiMailer you can compare different newsletter deliveries (mailings) with each other, and see what the trend is. For example, is the number of opens and clicks increasing or decreasing over time? Which subject line got the most opens? Which e-mail contents got the most clicks?

More information
You can read more about the new statistics and analysis functions in MultiMailer 2012 here:
> Statistics and analysis of newsletter campaigns

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MultiMailer 2012 – New version of our e-mail marketing software

We have now released a new version of our e-mail marketing software SamLogic MultiMailer. In this version of our software we have added powerful functions for statistics and analysis of e-mail / newsletter campaigns. You can now, for example, see who of your contacts opens your newsletter, who clicks on links in your newsletter, and which links they click on. This information can be viewed directly in the program or exported to other programs, for example to CRM systems.

Improved Export Functions
The export functions in MultiMailer have been improved. For example, you can now export information directly to Microsoft Excel sheets.

Improved Newsletter Wizard
Also the newsletter wizard in the program has been improved. The newsletter wizard now supports Google+ (you can add a Google+ logotype to your newsletter that opens your Google+ page), more header pictures have been added, and you can choose a background (the area outside the outer frames of the newsletter) that fades between two colors. This allows you to create more stylish newsletters.

More Information
You can read more about the news in MultiMailer 2012 on this page:
> SamLogic MultiMailer 2012 – News

More details about the new statistics and analysis functions is available here:
> Statistics and analysis of newsletter campaigns

In coming blog posts we will describe the new features in MultiMailer 2012 in more detail.