Your privacy is important to us and we want with this privacy
policy inform you how we collect and use your personal
information. You can read SamLogic Software's privacy policy
below:
This privacy policy describes
how SamLogic Software collects and uses personal information on
our websites and with our software and services. This privacy
policy applies to both private individuals and corporate
customers.
You should always feel
confidence when you submit your personal information to us. We
want with this privacy policy inform how we ensure that your
personal information is processed in accordance with applicable
law.
SamLogic Software is located
within EU and all processing of personal data is undertaken in
accordance with EU's general data protection regulation (GDPR).
SamLogic Software is the
controller when personal information is being processed. It is SamLogic Software's
responsibility that all personal data is processed in accordance
with applicable law.
| 4.
When do we process personal information? |
SamLogic Software collects
and records personal information about you when you:
a) buy a product or
service from us
b) contact us for
support on a product or service that you have bought or plan to
buy
c) sign up for one of our newsletters
d) register you when
you download and install an evaluation version of any of our
software
e) register you when
you download and install a software from us that was bought
through a reseller
f) uses a feature in a
program that requires certain personal information (e.g. your
e-mail address) to function
| 5.
What personal data about you do we handle? |
5.1
- When buying
If you buy a product or
service from us, we will save and register the following
personal information:
5.1.1
- If you are a business customer:
- the name of the company
- buyer or user's first and last name
- the company's, buyer's, or end-user's email address
- a billing address for invoice payments or credit card
information * if the payment is
made via a credit card
- a shipping address if specified
- company's or end-user's phone number if specified
5.1.2
- If you are a private customer:
- your first name and last
name
- your email address
- a billing address for invoice payments or credit card
information * if the payment is
made via a credit card
- a shipping address if specified
- your phone number if you have entered it
*) Only name and address details
are registered. Never card number etc.
5.2
- At support
If you contact us because you
need support on any of our products we will save and register
your company name (if you belong to a company), your personal
name and your or your company's e-mail address. Alternatively,
your phone number.
5.3
- When subscribing to newsletters
If you sign up for one of our
newsletters, we will save and register the email address and
name you provided. We will send you newsletters only as long as
you want. At the bottom of each newsletter issue there is an
unsubscribe link that you can click on to unsubscribe the
newsletter.
5.4
- When registering an evaluation version
If you register when you
download and install an evaluation version of any of our
programs, we will save and register the email address and name
that you provide. And optionally, a company name and country, if
you have specified also this data.
Registration of personal data
is optional. You can also download and evaluate the software
without any registration.
5.5
- When registering a purchased license
Some of our programs require
a user registration before use. Registration takes place during
installation. We use this information to verify that the number
of installed licenses corresponds to the number of purchased
licenses. As a minimum, we collect e-mail address and personal
name.
5.6
- When using some functions in our programs
Some functions in our
programs require us to register an email address belonging to
and controlled by you. In some cases, a company name or personal
name is also required.
| 6.
Why do we process data about you? |
SamLogic Software processes
your personal information for various purposes, but mainly for
these purposes:
a) to fulfill our
obligations to you as a customer, such as the execution of
purchase, invoicing and delivery
b) to provide you with
effective support
c) to send you
information about new software versions and updates, etc.
d) to send you tips on
related articles, blog posts, etc.
e) it is required for
technical reasons or for security reasons
f) to comply with
applicable legislation, such as accounting laws
| 7.
Do we give personal data about you to others? |
No. SamLogic Software never
send personal information about you to other companies or
authorities. Exception is if current legislation requires us to
disclose this information, for example in connection with
criminal investigations.
Please note, however, that if
you pay for any of our products via third party, for example via
PayPal or MyCommerce, they will store personal information about
you.
| 8.
How long do we save information about you? |
Your personal information is
stored only as long as there is a need to save them to fulfill
the purposes for which the data was collected in accordance with
this privacy policy. SamLogic Software may save the data for a
longer period of time if it is required to comply with legal
requirements or to monitor the legal interests of SamLogic
Software, such as if there is a legal process going on.
| 9.
Where is the personal data processed and stored? |
All personal information we
have about you is processed and stored in EU. The company
SamLogic Software is located in Sweden and the main part of the
personal information is processed and stored in Sweden. Some
personal information may be processed and stored in another EU
country.
Some of SamLogic Software's
websites use cookies in some circumstances. However, no cookies
can identify you as a person. They are only used for statistical
purposes.
| 11. The legal basics
for our processing of your personal data |
11.1
SamLogic Software bases the
processing of your personal data on a number of legal bases.
These are described in this section.
11.2
We process your personal
information in order to fulfill an agreement with you as a
customer, for example, to execute purchases or to provide you
with effective support when contacting us.
11.3
If you requested to receive
newsletters from us, you have given your consent that we send
you information by email. This applies even if you have not
purchased a product from us but only made a newsletter
subscription. However, you can terminate any such subscription
at any time.
11.4
Part of the processing of
personal data we carry out is based on a so-called "legitimate
interests". This applies, for example, to the steps we need to
take to market our products and services.
11.5
In some cases, SamLogic
Software may have a legal obligation to process your personal
information. This applies, for example, to meet requirements
from accounting laws etc.
12.1
SamLogic Software is
responsible for that the processing of your personal data is in
accordance with applicable legislation.
12.2
SamLogic Software will, at
your request or on its own initiative, correct, anonymize,
delete or supplement information that is found to be incorrect,
incomplete or misleading.
12.3
You are entitled to request
from us:
a) Access to your
personal information. This means that you are entitled to
request a registry outline of the processing we conduct
regarding your personal data. You are also entitled to receive a
copy of the personal data that we have on you. You are entitled,
once a calendar year, to receive, by written application, a
register extract of which personal data are registered about you
and the purpose of the treatment. You also have the right to get
information on where the data has been retrieved from the data
extract if your personal data has not been collected from you.
b) Correction of your
personal data. We will at your request correct incorrect or
incomplete information that we have about you, if such data is
found. We will correct the data as quickly as possible.
c) Deletion of your
personal data. This means that you are entitled to request that
your personal data be removed if they are no longer necessary
for the purpose for which they were collected. However, there
may be legal requirements that prevent us from immediately
delete your personal data in. For example, because of accounting
or tax laws.
If you have any questions
about our privacy policy or if you want to know what personal
information we have about you in our records, you can write to:
Mail:
SamLogic Software
Box 102
S-135 23 TYRESO
SWEDEN
E-mail:
info@samlogic.com
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